3.3 Ordering and delivery
The process is generic and describes the following points:
- Order from distributor and delivery to retailer
- Communication and data exchange including service level
- Order routine and data exchange for products with short shelf life
- Forecast and deadlines
3.3.1 Order from distributor and delivery to retailer (A6-A10 in timeline)
Distributor will order no later than Tuesday in U-3 to meet expected needs – for pipeline fill and sales in start-up week.
If both parties wish for a different order flow, deviations may be agreed, however, obligations are in accordance with volume confirmation A4.

The order is based on the chain planograms and / or other systems.
The order’s pick-up / delivery time shall provide the supplier with the maximum amount of time required to ensure total coverage and possible discrepancy while safeguarding the cost-effective flow of products to the distributor.
Current deadlines are available in section for downloads.
185 Communication and data exchange
Also seen in: 3.1
Order routine and data exchange for products with short shelf life
Also seen in: 3.6