135 Guidelines for return of products

Guidelines for return of products

Return of saleable, undamaged products is usually not accepted.
However, the parties may make agreements for return of products for example in connection with:

  • Replacement of old product upon introduction of a new product
  • Seasonal products
  • Campaigns initiated by the seller
  • Returns must always be agreed in advance.
Published on: 31. July 2018
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