Complaints by Ex Works delivery terms
The buyer shall make a complaint about errors or defects in the products within a reasonable time after the error or defect is discovered or should have been discovered.
Seller who claims that the complaint deadline has been exceeded must do so immediately after the complaint has been received.
The buyer may require replacement, redeployment, price reduction, etc. pursuant to the provisions of the applicable law (Kjøpsloven).
All errors and defects must be based on the things that the seller is responsible for.
Published on: 31. July 2018
